Online Store Shipping & Return Policy
We do not accept returns. If your order arrives damaged or items are missing please contact us.
Please note the following conditions for shipment of goods purchased from our online store.
- All orders will be processed and shipped out of our warehouse within 1-3 business days
- Orders are shipped on business days only
- Business days are Monday-Friday from 9am to 4pm, excluding holidays in Canada
- We do not ship to P.O. Boxes
- Our shipping carriers require a full street address
- Additional charges may apply for orders over 15KG
- Free shipping in Ontario on orders of $40 or more.
- $10 flat rate to anywhere in Ontario on orders under $40.
- $10 flat rate to anywhere in Canada on orders of $40 or more.
- $15 flat rate to anywhere in Canada on orders under $40.
- We offer discounted UPS rates Calculated by region and weight.